Privacy Policy
At CandidateHub we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard information when you use our Candidate Nurturing Engine™ platform, websites, or services (collectively, the “Services”).
1. Information We Collect
We may collect the following types of information:
a. Information You Provide to Us
Account registration details (name, email, company, password).
Profile or employer information you choose to add.
Payment details for subscriptions or service fees (processed via secure third-party providers).
Candidate data uploaded to our platform, including resumes, contact information, and recruitment notes.
b. Information We Collect Automatically
Log data such as IP address, browser type, device information, and usage patterns.
Cookies and similar technologies to enhance your experience and remember your preferences.
c. Information from Third Parties
Data from applicant tracking systems (ATS), HR tools, or other integrations you authorize.
2. How We Use Information
We use the information collected to:
Provide, operate, and improve our Services.
Personalize candidate engagement and outreach campaigns.
Analyze platform usage to improve performance and functionality.
Communicate with you about product updates, support, or promotions.
Comply with legal obligations and enforce our terms.
3. How We Share Information
We do not sell your personal information. We may share data only in the following circumstances:
With Service Providers: Trusted vendors who help operate our Services (e.g., hosting, analytics, payment processing).
With Your Consent: When you authorize integrations with other platforms.
For Legal Compliance: If required by law, legal process, or to protect rights, safety, or security.
Business Transfers: In connection with a merger, acquisition, or sale of assets.
4. Data Security
We implement technical, administrative, and organizational safeguards to protect your data against unauthorized access, disclosure, or loss. However, no system is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain information for as long as your account is active or as necessary to provide our Services. You may request deletion of your account or data at any time by contacting us.
6. Your Rights
Depending on your location, you may have rights under applicable privacy laws, including:
Accessing and obtaining a copy of your data.
Correcting or updating inaccurate information.
Requesting deletion of your personal data.
Restricting or objecting to certain processing.
Portability of your data.
To exercise these rights, please contact us at [Insert Contact Email].
7. International Transfers
If you access our Services outside Canada, please note that your data may be processed and stored in countries with different data protection laws.
8. Children’s Privacy
Our Services are not directed to children under 16. We do not knowingly collect personal data from children. If we learn we have collected data from a child, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with the “Last Updated” date. Continued use of our Services means you accept the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or our practices, contact us at:
CandidateHub
Email: brad@candidatehub.io
Address: 336 McAllister Road, Riverview NB Canada, E1B 1V1